Return & Refund Policy
Thanks for shopping at Stitch Me Up
If you are not entirely satisfied with your purchase, we're here to help.
Returns:- You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Returns are not accepted if the products has been personalised to your request and is not defective
If the item is defective, you have 30 calender days from date of purchase to return the item
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable unless we are at fault
If you receive a refund, the cost of return shipping will be deducted from your refund unless we have agreed otherwise (fault)
Contact Us If you have any questions on how to return your item to us, details found on the Contact Us Page